Christopher
Hawkins Sr

About me

I'm Christopher Hawkins, a versatile professional with over a decade of experience in mental health services, projects, and property management. My work, fueled by real-world challenges, thrives in fast-paced environments encompassing consumer services and business management. Operating in results-driven settings, I shoulder the responsibility to devise the best strategies to achieve our goals. As a Certified Peer Support Specialist and an accomplished Property Manager, I am committed to empowering individuals and delivering exceptional results in every project I undertake.

My Skills

PROJECT DEVELOPMENT

In my professional journey, I have spearheaded the creation and implementation of innovative programs and services across both mental health and property management sectors. This involves strategizing and executing comprehensive plans that meet client needs and achieve business objectives. Highlights include overseeing home renovations and staging at TNDD LLC to enhance property appeal and developing the Young Adult Program at Recovery International to address critical community needs.

BUSINESS DEVELOPMENT

I excel in identifying growth opportunities and enhancing operational efficiency in both the mental health and property management sectors. At Headway Innovations Inc., I played a key role in expanding business operations, optimizing processes, and managing project execution. Additionally, I have enhanced online presence and client engagement through effective website management and design. My Superhost status on Airbnb further underscores my commitment to excellence in property management.

PROJECT MANAGEMENT

My expertise in project management spans from planning and executing mental health support initiatives to managing complex property renovation projects. At Headway Innovations Inc., I streamlined operations, managed payroll and contracts, and coordinated cross-departmental efforts to ensure projects were completed on time and within budget. As Property Manager at TNDD LLC, I ensured the efficient maintenance and financial health of residential and commercial properties.

AGILE WORKFLOW

Adopting an agile approach, I manage projects through iterative and incremental processes, ensuring flexibility and efficiency. This methodology has been particularly effective in property renovations and mental health program development. My role at Recovery International involved leading mobile outreach and triage initiatives, collaborating with stakeholders across county lines, and adapting strategies to meet evolving community needs.

Work Experience

PROGRAM DEVELOPMENT

Recovery International / June 2011 - April 2017

At Recovery International, I played a key role in the development and execution of the Young Adult Program and the Pierce County Warm Line. Collaborating closely with a dedicated team of stakeholders, including community organizations, healthcare providers, and local government agencies, we conducted comprehensive community assessments to identify service gaps and needs. Together, we implemented core features tailored to effectively support our service users.

I also led training sessions with the Pierce County Police Department on Crisis Prevention Intervention and Nonviolent Crisis Intervention, enhancing their ability to manage crises effectively and safely. Additionally, I supported mobile outreach and triage efforts, working across county lines to foster collaborative solutions and provide critical support to those in need. These collective efforts significantly enhanced support for young adults in crisis and improved accessibility to mental health resources through the Warm Line, demonstrating the power of collaborative community engagement and support initiatives.

PROPERTY MANAGER

TNDD / March 2017 - Present

As a Property Manager at TNDD LLC, I have extensive experience overseeing the daily operations of a portfolio of residential and commercial properties, including short-term rentals for professionals. My responsibilities include managing tenant relations, ensuring high occupancy rates, and handling property maintenance efficiently. I act as the primary point of contact for tenants and vendors, addressing inquiries and resolving issues promptly and professionally. I conduct regular site inspections to maintain safety standards and aesthetic appeal, coordinate maintenance activities, and perform cash flow analyses to manage budgets and ensure timely rent collection.

Additionally, I manage home flips and staging, overseeing the renovation and preparation of properties for sale or rental to maximize their market appeal. I foster strong relationships with vendors and service providers, ensuring high-quality service delivery. My organizational skills, attention to detail, and ability to handle multiple tasks effectively have contributed to the successful management of the properties under my care, resulting in high tenant satisfaction and optimal property performance. I am also recognized as a Superhost on Airbnb and hold the "Guest Favorite" badge, indicating that I have one of the most loved homes on Airbnb according to guests. This recognition reflects my commitment to providing exceptional service and maintaining high standards in property management.

OPERATIONS MANAGER

Headway Innovations / June 2020 - Present

As an Operations Manager at Headway Innovations Inc., I lead and oversee the operations of a dynamic team, ensuring timely project completion and the achievement of organizational goals. My role involves facilitating cross-departmental coordination, managing payroll and contracts, and driving operational efficiency through strategic planning and problem-solving. I utilize QuickBooks for accurate financial management and reporting, streamline office procedures, and develop strategies to improve operational processes.

In addition to these duties, I manage the company's websites and design projects, ensuring that our online presence is professional, user-friendly, and effectively supports our business objectives. I also oversee the integration and implementation of new technologies to enhance operational excellence. My responsibilities include tracking accounts, managing budgets, and preparing internal operational reports and statements. I maintain and cultivate vendor relationships, ensuring a comfortable and organized work environment for staff. My leadership, communication, and project management skills have been instrumental in fostering a culture of collaboration and driving overall company success.

Certificates

Optum Health Treatment Planning for Person Center Care Certification

Nonviolent Crisis Intervention Certificate

Certification of Completion of Therapeutic Options Training

Risking Connection Essentials Certification

Washington State Certified Peer Specialist

Education

HIGH SCHOOL THEN LIFE SCHOOL

" You can't curse what is blessed as long as you do your best and pass life's test."

~ Christopher Hawkins